xaitment Support

Visit our Help Desk

To learn more technical details about our AI SDKs, read our Change Logs and FAQs, or ask our support team a question, please visit our Help Desk (support.xaitment.com)

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1. Worldwide First-Class Support

xaitment has office locations in the U.S., Germany, England, China, Korea and Japan. Where ever you are, we are not far away and can offer you individualized support to meet your needs.

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2. Response within 24 Hours

xaitment guarantees a response to your support question within 24 hours (work days only). We are dedicated to providing you the quality support you need in a timely manner.

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3. Dedicated Support Engineer

Each customer is assigned a dedicated support engineer. This allows you to get your questions answered quickly and to build a relationship with a highly qualified support engineer who is familiar with your project.

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4. On-Site Support Available

As an optional service, xaitment provides personal integration, training and support assistance. An application engineer is available to come directly to your office to support your team.

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5. Free Updates

You can update your xaitment SDK anytime during your development process. All updates are free, including major releases. This allows you to include the most state-of-the-art AI in your game release.

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6. Feature Requests Available

As an optional service, xaitment can create features specifically for your project and tailored to your needs. A highly experienced application engineer will work together with you to create exactly the features you request.

iOpener Media GmbH
Roermonder Str. 199
52072 Aachen
Phone: +49.241.6085.990
email: info@iopenermedia.com

iOpener Media GmbH
Lortzingstrasse 14-16
66111 Saarbrücken
Phone: +49.681.9383.660
email: sales@xaitment.com

Contact us.

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