Visit our Help Desk
To learn more technical details about our AI SDKs, read our Change Logs and FAQs, or ask our support team a question, please visit our Help Desk (support.xaitment.com)
1. Worldwide First-Class Support
xaitment has office locations in the U.S., Germany, England, China, Korea and Japan. Where ever you are, we are not far away and can offer you individualized support to meet your needs.
2. Response within 24 Hours
xaitment guarantees a response to your support question within 24 hours (work days only). We are dedicated to providing you the quality support you need in a timely manner.
3. Dedicated Support Engineer
Each customer is assigned a dedicated support engineer. This allows you to get your questions answered quickly and to build a relationship with a highly qualified support engineer who is familiar with your project.
4. On-Site Support Available
As an optional service, xaitment provides personal integration, training and support assistance. An application engineer is available to come directly to your office to support your team.
5. Free Updates
You can update your xaitment SDK anytime during your development process. All updates are free, including major releases. This allows you to include the most state-of-the-art AI in your game release.
6. Feature Requests Available
As an optional service, xaitment can create features specifically for your project and tailored to your needs. A highly experienced application engineer will work together with you to create exactly the features you request.
North America
xaitment Inc.
5552 Balboa Drive
Oakland, CA 94611
USA
Phone: +1.650.766.6613
email: mike.walsh@xaitment.com
Europe
iOpener Media GmbH
Roermonder Str. 199
52072 Aachen
Germany
Phone: +49.241.6085.990
email: info@iopenermedia.com
iOpener Media GmbH
Fischbacher Str. 92
66287 Quierschied
Germany
Phone: +49.6897.600.800
email: sales@xaitment.com
Asia
xaitment China
email: sales@xaitment.com